Tagged With "Ebay Managed Payments"
Topic
Can not create shipping profile
The creation of shipping profile is failed on UK site. why it is so stupid? I create two times, and the profile can not be saved. I create the profile of payment is sucessfull. I pay money for each month of this software. please help me solve it as soon as possible. thx
Topic
Can not log into site
Hi, Am trying to login but get directed straight to an auctiva error page and do not even get the chance to enter username and password. The page I am directed to has a link to this forum and suggests that I log a support ticket. The support ticket link does not open. I have not logged in since I have begun paying of the site but did get email confirmation that my payment has gone through. Any idea's? Thanks, Ru.
Topic
Can someone please help?? Parts of Template are missing.
Hello, I'm new to Auctiva and have been practicing creating listings for most of today. I am now completely stumped. I chose a template and loaded the title, description, and photos into it just fine. But the "Payment and Shipping" heading within the template is not there. Can someone please explain? I'll be forever grateful! Thank you, BeachyOne
Topic
Buy it now
Why can't I use immediate payment for buy it now ( you have a notice that immediate payment is not compatible with Auctiva). You can not expect a person to give up a listing if some one uses buy it now and waits to pay, if he pay at all. I want to be able to re list if I receive no payment. When you push pay it now they should be ready to pay it NOW. Am I correct? Thanks for help.
Topic
Buyer could not checkout using Auctiva checkout
I noted in this forum many people having trouble with Auctiva checkout, so I disabled it for new listings, however as I understand it there is no way to disable it for currently active listings other than to cancel the listing and re-list. Well, yesterday (3/15/2009) a buyer used BIN on one of the listings I posted through Auctiva before I had disabled the Auctiva checkout, and when he tried to pay for his order he was unable to use the Auctiva checkout. I had to get on the phone with him...
Topic
buyer hasn't paid, BIN
Hi, so far I have been lucky never to have a buyer not paid for an item. Last Sunday, I put up a $5.00 t-shirt and it sold with BIN in a few hours, buyer had a feedback of (4),Positive,payment to be made in 5 days, Friday the 14. Still no contact. Not a big deal $5.00, but I have not dealt with this before, and its not worth this guy giving me a Neg. How long should I wait? Do I send an invoice? Maybe he's sending M.O., but no contact yet. My auction stated contact me in 3 days for payment...
Topic
Buyer requirements - Paypal account required
I was wondering if Auctiva had access through the eBay API to set the Buyer requirement "Paypal Account Required" when creating a listing. I know for Buy It Now listings you can require immediate payment through Paypal, but I would like to require my buyers to have a Paypal account to bid on my auctions, since this is the only form a payment I accept. Let me know if this is possible or will be possible in the future. I'm currently revising my listings after they post to set this option, but...
Topic
Buying Clothes on e-bay? Here are some tips to avoid buyer’s remorse
Buying Clothes on e-bay? Here are some tips to avoid buyer’s remorse. When most people think of e-bay if conjures up pictures of $10,000 dollar grilled cheese sandwiches and people selling autographed major league baseballs. The truth is more and more people are buying everyday items such as clothing using on-line auction sites such as e-bay. Buying clothing on-line presents special challenges to both buyer and seller, so as the owner of an e-bay store that specializes in clothing sales I...
Topic
Can A Seller Refuses A Particular Type of Money For Payment?
Is there a federal law that says that a seller cannot refuse a certain form of money as long as it is valid, commonly accepted form of payment?? I remember about learning such a law back in a college law class, but I can't remember the specifics. Basically, it says that a seller cannot refuse any particular type of payment of money as long as it is a valid form and the buyer agrees to cover for any expense for that payment. Of couse, basic law 101: the laws of the land SUPERCEDE and OVERRIDE...
Topic
Can Auctiva assist Sellers in modifying active listings due to new Ebay restrictions?
By now you've heard about eBay's policy of Sellers not being able to offer Money Orders, Cashier's Checks or other forms of payment that are not electronic. Well.... for those of us who use Auctiva and have the offer of Money Orders in the HTML - we need to remove it or face de-listing. Many sellers have 1000's of items in the store. Is there ANY way that Auctiva can assist us in modifying ACTIVE listings via the API so this task does not have to be done manually? It is a huge undertaking...
Topic
Can auto-feedback be left after payment is received?
I'd rather leave it right away. Is this possible? Thanks, Kristin
Topic
Can I Add Categories to Seller Details?
Hi, I was just wondering if I can add more categories to Seller Details then the ones they already have now (shipping, payment etc.) I want to add a 'Returns' category. How do I do this? Thanks, Jordan
Topic
Check out this bizarre transaction...
Of course the following transaction is bogus and bizarre; but I got a laugh out of it. BTW, it was for an item at my eCrater store. Yes, this is a real transaction (if you can call it that). Some retards out there.
Topic
Checkout details wrong/can't purchast insurance
Checkout details are wrong due to cancellation of payment since buyer paid wrong amount. Buyer repayed correct amount. Now I can't purchase insurance because Auctiva has wrong amount as paid. I'm trying to buy insurance on the total. Can someone help?
Topic
checkout profile font color
When I make a new listing from the Auctiva templates page the custom fonts,size, and color that I choose are not carried through to "payment", "shipping", and "terms of sale" How do I make the "payment", "shipping", and "terms of sale" font color and type size the same as the listing?
Topic
Checks & Money Orders - How to do SEARCH & REPLACE?
Hi all, HAPPY NEW YEAR TO YOU ALL!! I know a lot of my old listings still say I accept checks/M.O. in both payment method and checkout instructions areas. I think there's a way to change all that in one shot with search and replace, right? But I've never done that. I just searched these boards for instructions, but nothing. Can anyone help here? Is it possible to do a search and replace for that? Thank you
Topic
how to use the template
I choose one of the templates provide by Auctiva. In the preview, it shows that there are graphical headings like description, payment, shipping below which Iu can put related information. However, when i used it, only the first heading (ie. description) is shown. How can I make those other headings appeared? Are those templates free to use? I don;t see any charges indicated when I choose it. Thanks for your help in advance. Grace p.s. hope that I can sort out all these little questions and...
Topic
HTC Shift X9501 Unlocked US NAM Version
Product Overview: Experience a new era in mobile computing with the HTC Shift. Powerful enough to run Windows Vista® Business, the HTC Shift has the optimal blend of portability and functionality, giving you uncompromised performance while on the move. Product Includes: HTC Shift X9501 US NAM AC travel charger Battery User manual Key Product Features: Microsoft Vista Business OS Bluetooth 2.0 Wi-Fi 802.11 b/g GPS Navigation QWERTY keyboard 40-gigabyte hard drive Adjustable 7-inch touch...
Topic
html in descriptions
i'm a newbie possible transplant from SD and i tried to create a listing from a Master Profile and it was fairly unsuccessful. first off: can i use html in my descriptions? i tried to use my own personal 'description template' for a listing but it didn't register as html and i couldn't figure out if there was a way to change that or what??? 2nd: i use the same payment details in all of my listings which is also coded in html. where do i insert that? thanks.
Topic
I am fed up with this!!!
I have no idea what the heck is going on with Auctiva, but I can say this...if it continues I will no longer be a customer with this company. 1st, I have to continue to sign in. It wastes my time and patience. 2nd: Since they've changed there is NO spell check. I have to copy and paste everything in and it's another time waster. 3rd: We need immediate payment required to comply with Auctiva checkout. I've had two non-payments this week in my BIN auctions. It's a pain, another time waster. I...
Topic
I am in desate need of HELP!
Each and every time I place this HTTP into Auctiva it views just fine. BUT the minute I add anything else...description, other graphics, shipping, payment...anything...and then try to save it...everything disappears! What in the world am I doing wrong? http://www.practiceboard.com/?4587689 http://www.practiceboard.com/?4587689
Topic
I'm a nervous customer
Hey all, I purchased a DVD set on Ebay and it was from an Auctiva member. So I get this message after I already send the payment from Ebay saying that I should stop payment, etc because the user has been suspended. I've been emailing back and forth with the "seller", and he/she says that they will send it as soon as the payment is received (I sent it overnight mail and it was delivered). Does this happen often? Should I be worried?
Topic
I'm as green as they get
I just signed up to use Auctiva about 2 weeks ago. I went through the listing tutorial and the profile tutorial I believe. On Fri I attempted to do the meeting that took place at 11:15 AM. Although I do have sound on my computer and have no problems with the sound, there was absolutely no sound for the meeting I participated in. I couldn't hear a thing and I cranked the volume up as loud as it will go. There also was no question and answer section so I was left feeling like I came in on the...
Topic
Insurance
Hello, Not so much a newbie to auctiva been using it for a year now, but haven't paid much attn to insurance until now. I'm trying to figure it out, hope someone can help. My customers are paying insurance through my auctiva checkout, I can see it on my transactions page, but I don't see the money in payment details page it shows that they have paid for only the item and shipping. I don't see where I am receiving any extra $ from my customers for insurance but I do see where I am supposed...
Topic
Insurance is not being calculated automatically in my auctions...
Does anyone remember if insurance was automatically calculated for you when listing on eBay, regardless of flat or calculated shipping charges? I thought I remember the site doing that before and I know that I set up the insurance charges for different price value ranges. I asked eBay and they told me that it only does it when you use the shipping calculator for determining S&H and not with flat rate charges. It used to work for me on my listings with flat rate shipping, but they said...
Topic
Introducing The Auto-Lister - The easy way to expand from eBay to Amazon
Hello everyone, I’m very happy to announce that the Auctiva Auto-Lister is now available! With the release of this new feature, you now have the ability to push your eBay products over to Amazon with just a single click. Not only does the Auto-Lister make it easy to expand from eBay to Amazon, but it also gives you the ability to use Auto-Synced Quantity right from the get-go so that you can expand to a new channel without worrying about overselling. How Does It Work? First, make sure you’re...
Topic
Introducing The Auto-Lister! The easy way to expand from eBay to Amazon.
Hi everyone, I’m very happy to announce that the Auctiva Auto-Lister is now available! With the release of this new feature, you now have the ability to push your eBay products over to Amazon with just a single click. Not only does the Auto-Lister make it easy to expand from eBay to Amazon, but it also gives you the ability to use Auto-Synced Quantity right from the get-go so that you can expand to a new channel without worrying about overselling. How Does It Work? First, make sure you’re...
Topic
info not "updating" in my sales section?
Hello everyone. I am finding that in my sales section, the information about specific sales is not updating properly. For example, after I printed a shipping label, the "airplane" icon that shows the item has been shipped is not highlighted. Also, listing show that I had NOT provided feedback for that buyer, even after I have already left feedback. Is there a way to "update" information without having to individually mark each item as shipped, etc. ? Thanks for any help on this one. I really...
Topic
Image is not showing up
Hi I have a custom template but I can not get the image to work. Here is the code. Anyone have any ideas? <center><table bordercolor="#29318a" width="650" align="center" bgcolor="#fecb00" border="15"><tbody><tr><td width="50%"><div align="center"><table bordercolor="#3266cc" width="650" bgcolor="#aaca3b" border="5"><tbody><tr><td valign="middle" width="100%" bgcolor="#ffffff" alt=""><div align="center"><center><br...
Topic
Image not displayed on properly on Listing
When I added images on the item listing page and click preview, all the images at the bottom of the template. I want all the images displayed below the description. I have tried to add [Image and Description] and/ or [Image 1,2 ,3...] from Auctiva Templates Standard but it dosent work. I also read many post abt image problem but still can't slove my problem. I want the tamplate as like the following order: 1. Item Description 2. Image 1 Image 2 3. Image 3 Image 4 (If Any) 4. Shipping and...
Topic
IMAGE PROBLEM USING PAID CUSTOM INKFROG TEMPLATE IN AUCTIVA
http://www.practiceboard.com/?0 HI, I paid to have a custom template made by inkfrog. I have decided to stay with auctiva and want to us the customs template for my listings (i checked with inkfrog and they said i can use the paid template with any listing service) the template seems to work ok except for the pictures. when i click on the auctive lsiting page for the pictures i want to use they do not appear in the right location near the top.. I would appreciate any help you can offer to...
Topic
Images in Custom Templates
I have created a custom template, with borders, everything in my auction is within the borders, description, image, shipping/payment info.... PROBLEM: Everytime I create the header image (thumbnail of the image inside the auction) it automatically places a HUGE version of the thumbnail below my auction, outside the borders. How do I get rid of this and get the link under the thumbnail to point to the larger image within my template border?? I've tried modifying the layout... doesn't work.
Topic
Is anyone else having a billing problem?
Every time I log on I get a message telling me there is a problem re my account. I have now re-authorized payment of my Auctiva fee via Paypal THREE TIMES! (and of course, Auctiva has been getting paid via Paypal for months up until now) I have left 2 phone messages on the alleged customer support that have been ignored. (Even tho they make a big deal how telephone support is available for billing problems.) Have now tried the written help request. Is anyone else getting these messages? Is...
Topic
Is anyone having problems with the new templates?
When I change the font in the description it does not change it in the preview. Also when previewing the listing the seller details display the wording "Payment options" & shipping options".
Topic
Is Auctiva Going to Automate Buyer Emails?
thought i read that auctiva was going to let sellers send automated buyer emails- e.g., 'got your payment; item shipped', but haven't seen that feature. is auctiva still working on it or have they given up on it?
Topic
Is Beta Testing Over?
Are we being charged now for these features? Today I used the relist and had to pick a payment plan. An additional $9.95 amonth for something we have been asking for for years just doesn't seem fair. Let me know, because I don't want to pay for this service, I was under the understanding that during the testing it was free. Thank you. Debbie
Topic
Is it me or is Auctiva getting REALLY buggy?
All my saved listings payment currency was changed to Candian dollars and the variations button disappeared entirely!
Topic
Is it me..When I list my seller profile needs to be added each time?
I have my seller profile (about me/shipping/payment ect info) set up as a profile. So when I use an already created listing, made some minor changes to copy or pictures, I was assuming that all the other info followed. But it seems that it does not. I have had listings go to eBay and none of the profile info was included. So do I just have to double check each listing... or am I doing something really wrong. I do not remember doing this before on all my copies listings? thanks ...
Topic
I need to charge tax for 2 states, how do I do this?
I have a dropshipper in CA and I live in NY, I have to charge tax in my state and they charge tax in theirs. Can I set up a payment profile that will do both? If so, how and where?
Topic
I paid for my domain, but I didn't click add a new domain or see the wizard...
I went to the domain page and it had the one I was going to set up as a sub-domain, one with my sign in name and the one that said "awaiting payment" with my auction ID as part of it. I clicked on the "awaiting payment" link and went to a payment page and then paid through PayPal. There was no wizard. I came in here to see how long it would be before it shows up and saw an answer to another domain question that mentioned the wizard. Did I mess myself up doing it this way? If so, what do I...
Topic
I want to duplicate Seller Details more easily
I love using Seller Details profiles to control different payment, shipping, terms of sales, etc. for different categories of products in my store. However, each time I have to do a lot of cut and paste to start a new one. Currently I can only create a new Seller Details profile and copy all the details from an existing one to the new one. It just wastes time. Please consider adding a copy from existing profile button to the Manage Seller Details section. I don't like to just edit an...
Topic
I WASTED MY Insurance Payment!!!!
I sold a $100 Mont Blanc pen to a Professional scammer in HONG KONG. I purchased INSURANCE for the transaction from Auctiva. After 8 days, he contacted Paypal, claiming he did not get his pen. I explained he would be reimbursed by Auctiva insurance AFTER 45 DAY transpired. Paypal IMMEDIATELY REFUNDED his full purchase price, plus the shipping I PAID FOR. Despite numerous emails literally begging for patience, understanding etc., I never heard from him again. Why SHOULD he BOTHER filling out...
Topic
I would very much appreciate ...
1) a column on the spreadsheet with the person's snail mail address (or at least just their name) like we had in 2.X. When the idiots send payment with NOTHING to identify the auction, sometimes you can figure it out by their names if their name is easily accessible on the spreadsheet. 2) for you to turn on the toggle so that I can type over older auctions. All you would have to do, I believe, is set the "insert" button on a user's keyboard to toggle between "insert" and "typeover" modes.
Topic
I'm Stumped ..Wrong Email Addy Keeps Showing Up On 1-Pg Lister
Hi, I have recently changed my username and email address here at Auctiva and over at Ebay and Paypal. ...All seemed to be going well except that I noticed the next thing that sold out of my Ebay store...the notification that Ebay sends saying that your store item sold went to the correct address but the actual Paypal payment notification went to my old email address. Ok...I have looked and looked all over all 3 sites and I seem to have changed everything I can find to change. The ONLY thing...
Topic
How to require Paypal account to bid?
OK I cannot seem to find in the Auctiva auction set up process where you can check something so that the bidder must have a Paypal account to bid. I've been on Auctiva for quite some time and have scoured the set-up and can't find it to save my life - WHERE is this? I see where you can require immediate Paypal payment for buy-it-nows but I cannot find anywhere to require a Paypal account to bid, thanks for any help!
Topic
Auctiva listings/canceling account
I canceled my account but my listings through Auctiva would say "page not found" and so I decided to keep Auctiva until my listings ended however the payment screen still results in an error. And another issue is when i login to Auctiva I can't access my listings or my account it redirects to the same main page. Thanks in advance.
Topic
Auctiva Multi-Channel is Coming Soon!
Hi Auctiva Community! The entire team here at Auctiva is very excited to announce a new service that will be available in the coming months! For almost a year now, we've been focused on building a new platform that will give you the power to manage your eBay and Amazon listings from one place. Here's a sneak peak into what Auctiva Multi-Channel will bring you: Inventory and listing management tools for eBay & Amazon. A new, enhanced 1-Page Multi-Channel Lister, where you’ll be able to...
Topic
Auctiva or Ebay Which SOLD the item??????
I tried to post this once before but it didn't take ---I think, so if it did, plese forgive me my error When I sell something and get the notice from ebay and payment has been made via PayPal, how do I know when a purchase was generated though the Auctiva Store as opposed to the eBay store? I have looked but cannot find an answer to this. I have had a Auctiva Store now for over a year but not once have I seen anything that tells me a customer bought the item out of Auctiva or my ebay store.
Topic
Auctiva PROBLEMS are STINKING
Last week along with many of you I was unable to download more than 1 photo at a time otherwise my account was not recognised. LISTINGS ZERO This week I cannot select these photographs to put them into the listing LISTINGS AGAIN ZERO Payment to Auctiva - WHAT FOR? 2 WEEKS OF FRUSTRATION and no listings
Topic
Auctiva's New Features - where are they????
Where can I read about and learn how to use these new updates that was added a couple of days ago? I have looked through the site but can't find anythink about it. Kind Regards Bee BULK EDITING BULK FIND AND REPLACE IMAGE WATERMARKING MINIMUM/BEST OFFER LISTING OPTION and REAL-TIME PAYMENT TRACKING.