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Tagged With "Unknown Error"

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Topic

Cannot Edit pics. Google Analytics?

mikefox ·
Trying to edit (rotate) pictures and does not show the picture requiring editing in the window and says waiting for google.analytics or similar, then just says done and no picture. If I then try and save comes up with internal error. Anybody else this problem? Also is there a limit on how much image hosting size I take up?
Topic

Cannot edit saved listings

wjoycem ·
Hi - Have filed a support case for this but am wondering if anyone else is experiencing the same thing. If I click on any of my saved listings in order to view or edit them, there is a longer pause than usual, and then I receive an error message that Auctiva is experiencing a problem and to try later or file a case. This has been the problem for many hours for me now and so I have not been able to edit saved listings since Wednesday. Anyone else? Anyone have a work around? Thanks!
Topic

cannot find the counter

rbn7 ·
hi there i just started to use this site and it doesn't seem too complicated albeit a little slow,,,but my option to add a counter is not highlighted Sellathon account creation failed! so i figured i would create a sellathon account and when i put in my user info in i get an error message that readsSellathon account creation failed! USERNAME OUT OF VALID RANGE does anyone know what i am doing wrong thanks in advance for your help
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CANNOT GET AUCTIVA WEBSITE TO APPEAR TO LOG IN

healthhappiness ·
PLEASE CAN ANYONE HELP. I have not been able to log in to auctiva for over 48 hours, i can't even get the auctiva website to appear all i get is an error message has anyone else had this problem. Everything was working perfectly until 3 nights ago i tried to add a new domain name. I cant even get into asking live help and i have put in a support request and have waited over 24 hours with no response. Auctiva help support is just really dissappointing. Please i i need some HELP...
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Cannot get my custom template to save in auctiva - PLEASE HELP!!!

wytch ·
hi Danno cannot believe this great forum exists! this is the link to my template: http://practicewriter.com/vu/?61B71 i am way too much of a novice to work out the error messages from auctiva. i can include a link to a current auction that i am trying to convert to the new template. i want to keep the layout (cut and paste pics throughout the description body) that i currently use. i am only trying to change to the new template. please help, the template can be edited. thank you - thank you...
Topic

Cannot List

bree ·
I've listed a few auctions today with no problem but suddenly I get a error telling me try again or contact support. This happened with both new listings and using similar info listings. Help?? Is this sitewide or am I the only one with this prob?
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Cannot list : API error (title, description and/or ebay policy violation) ????

ji-fashion-line ·
Have 2 eBay ID's, thus also 2 different Auctiva Stores and 2 different email adresses. Ebay token already generated for the 2 Stores. First Auctiva Store I use already long time without problems. But now with my second Auctiva Store I cannot list any item. So frustrating ! Anyone can help me please ? Here is the error message of Auctiva : "eBay has not posted your item due to title, description, and/or eBay policy violation. Please contact Auctiva support for more information on why your...
Topic

Cannot List or Check For Errors

chicago-bm ·
Hello, When I try to list all my items, I get an error saying that my listings did not pass validation and need to be edited before posting. And when I go on the listing details page, and hit error check or post to ebay. Everything freezes. This has never happened before, and I have not edited the listings in any way. So I do not know why its starting now.
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cannot load auction says ebay account error help!

tomscarpt ·
Tried to list a auction have listed hundreds as soon as we are ready to post on ebay we get this message API Error You will be unable to complete this request until you make a payment to eBay or a credit card is put on file for automatic monthly billing with eBay. See your eBay account for more information. There is nothing wrong with our ebay acount nothing is owed and also nothing comes up about this we are at a dead end any ideas? Thanks
Topic

CANNOT POST AUCTIONS

theperfectgowns ·
Hi, I've been trying to post and keep gettin a FTP error. Auctiva hosts my images. When I try to post, it takes me to eBay and asks for my password. Then I get an error message "Unable to get valid FTP info. Error #2 database error". This happened on and off last night too. Anyone else having trouble?
Topic

CANNOT POST! HELP!

huwenyan ·
I changed eBay and PayPal password 10 hours before. But now I can't post. Each time I tried I got the following error: eBay has detected that a third party may have accessed your account. In an effort to protect your account, we have put a temporary block on bidding, selling, and the ability to send email messages to other eBay members until you create a new password through the Forgot My Password process. Click here to change your password. This message asked me to change my eBay password...
Topic

Cannot post listings to eBay Canada

woodlawn ·
Having problems with an API error - wrong postal code. Have tried entering postal code with a space, without a space, also entered postal code manually, tried city and city and province manually - nothing works. Also tried changing shipping options, using lettermail, generic shipping - nothing works. I want flat rate shipping. Buy as much as you want and the shipping is the same. Can someone help me because the folks at Auctiva aren't reading my responses and keep telling me to enter it...
Topic

CANNOT POST MY LISTING!

fibrochic ·
I am still having trouble posting a listing. (Reference support case #107059.) I've been having this problem since last weekend when ya'll were having so much trouble with your site. I still cannot post a listing with an eBay Header Image without a Gallery image. When I try to post I get an error message saying that I have a Gallery image but Gallery isn't selected. I've literally wasted hours with this and I'm seriously about to start over with another site. Please respond as soon as you...
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Cannot Post - Need definition on error message

jennofsix ·
API Error String value for "TagName" is too long. Maximum length is "30". I cannot post an auction due to this message. Can someone please explain? I thought it meant my auction name was too long but this did not change it. I cannot even seem to find this error anywhere! HELP Thanks
Topic

Can't Access my listings.

societyof123 ·
When I click on my saved listing nothing comes up - I just get an error message from Auctiva that there is a problem. Anyone else having problems accessing their listings?
Topic

Can't Access Site...Can't list....Is it Me?

infinite-shopper ·
I'm frustrated because I don't know if the blocks I've been running into are me or the system? Help me someone please! Spent 45 mins. doing auction, tried to review it for ERROR CHECK, it disappears. Can't call it up again, so REDO it, then all of a sudden it's gone again. Man, I stayed home to list today and haven't been able to list one thing YET! I'm in tears..... Then I go to the sign in pages and it tells me I don't exist. But, yet I come here to COMMUNITY using my set-up same user ID...
Topic

Can't access to saved listing

Guest ·
Anyone having problem with accessing to the saved listing or is it just me ? Can't retract my html because there's always an error when I click on the saved listing.Can someone advise ?
Topic

Can't Add Pics...

michmedic ·
Anyone else having trouble with adding pics tonight? It won't do anything when I click to add pics to my auctions. I get that that page is loaded but there is an error on the page when I try.
Topic

Can't change templates. Gee, another problem!

helpandsell ·
The ability to change templates and the Master Profile are toast today (yesterday also). Whenever I try to make a change I am presented the ever so helpful maeeasge: An error has occurred during the processing of your request. Please try again or file a support case if this problem continues. www.auctiva.com A lot of good that does! Anyone out there know when this will be fixed? Does anyone really reply to things here?
Topic

Can't do anything...

hoobiedaju ·
All links on the website say "an error occurred"... Is this happening to anyone else? Scott
Topic

Can't do Fixed Listing - Good till Cancelled - h-e-l-p please

susie ·
I am trying to put Fixed listings online which have 5 items and I wish them to be Good till Cancelled. I have 7000 feedback so that isn't the issue. Items are $99.95 with Free Shipping. Here is the error message I get in Auctiva: "eBay listing failed to pass validation for the following reason: · Additional cost for shipping options is required when quantity is more than one." I will greatly appreciate anyone's help with this as I'm stuck with a bunch of new listings waiting a solution. Wish...
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Can't get HTML from Auctiva

imacken ·
I joined Auctiva today and am impressed. However, I want to update all my listings, and was told to get the HTML from my listings, then copy that into my current eBay listings. Seemed straightforward. The problem is, on every one of the listings, I just get a error that says 'Invalid characters were detected in your description, it may not post and/or display correctly on eBay', and then an empty pop-up box appears where I guess the HTML should be. Now, I know that invalid characters is not...
Topic

Can't get in - Run-time Errors.

captbinghamton ·
Sorry to put this here, but I can't reach the help desk. In the last 20 minutes I have started getting many run-time error messages after pressing many buttons on many screens, including "load from profile," "sign-in," "Submit Help Request" and others. This occurs with both Firefox and IE. Please see below, thanks: Server Error in '/' Application. -------------------------------------------------------------------------------- Runtime Error Description: An application error occurred on the...
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Can't get into Auctiva at all

itsjustme ·
An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.
Topic

can't get into MY EBAY this morning. anyone else?

gotshirtey ·
i can't get into My E-BAY at all this morning. i can get into the regular site and i can sign in but every time i click on My E-BAY i get this error: http/1.1 Service Unavailable is anyone else having this problem?
Topic

Can't get into saved listings

aegissales ·
Every time I try to go into saved listings I get this: We apologize for the inconvenience. Due to the high volume of requests at this time, your request took longer than expected to process. Please retry your request again. If you continue to receive this error, please contact technical support referencing ID# 817c5786-0c5a-4374-9485-04e9a79bc8a3. Thank you. Anyone else?
Topic

Can't get listing to post to ebay

bulldogs ·
I have been trying to get 3 listing to post to ebay ALL day and have tried everything I can think of. I get an error message that says " your item has been deleted or it is listed with half.com or it is not your listing." It hasn't been deleted, I pulled it up from old closed listing and then up dated them, changed some things and added more pictures. When I get to the bottum of the page I do not have a choice to save them, just to relist or schedule to relist. It never does relist, I just...
Topic

Can't get onsite w/ user name and password after a few months away.

sweetrose ·
I was an avid user of Auctiva, user name:randomandnew for a few years and it's been maybe 8-9 months since I've visited, and my name and password bring me to error page. My new email address is pb5911@charter.net...you may have triciarose... or triciab... on file. Can't access the link to file a report...any suggestions? How do get to my account? Thank you for any advise.
Topic

Can't get pass Choose Category

al ·
Thought I would wait til late to list just in case Auctiva breaks down during one of Ebay's specials for sellers. Apparently it didn't work as I can't list anything as I can't get pass Choose Category. Here is that famous error message or one of them I mean. I will just have to sit back and wait til it is fixed which is usually when the special stops running. Of course I will lose a lot of money but I have been doing that since I started using Auctiva. Server Error in '/' Application.
Topic

Can't get pics to upload

doodlenbug ·
when I click on the add images box, I get an error on page response and can't add images...what is up??? this happened to me the other day as well.
Topic

Can't get to saved listings!

aegissales ·
I keep getting an error message when I try to get into my saved listings. When will this be fixed?
Topic

Can't get up 1st item on ebay?

ani122 ·
Hi, I'm new to auctiva. I'm getting this API error trying to get my first listing up. I've checked for errors, the Error check passed. I'm not sure if this is an ebay related problem. Maybe someone could tell me if I'm doing anything wrong? Thanks a bunch in advance. =D
Topic

Can't insert picture problem....

amyinoh ·
Hi, I can upload pictures to Auctiva just fine but when I'm creating a listing and click on the square to select a photo, it doesn't do anything at all...no pictures appear to choose from. It says error at the bottom of the page. Any ideas? Been going on for a week or so.... Amy
Topic

can't list

inkycorrado ·
i know there is a site update going on, but cannot revise or edit listings, add images, change images etc, when I try to add image get a 'do yo want to navigate away from this page' message instead of the image selections. Try to save the listing and getting error messages This is the 2nd time in 2 weeks now that problems have caused me to be unable to list......anyone else
Topic

Can't list!!

kashka ·
Listing is very hard this morning.When I search for categories..try to pull up pics...I get a page saying "parsing error" and alot of other gobbley gook.Sometimes it works..most times not.What's going on?..Should I list today or this ongoing?
Topic

CAN'T LIST AT ALL

itsjustme ·
I filed a support request with the following: No templates available. Shipping options are dropping. Getting an error saying can't schedule since shipping not specified even though I go back in pick additional shipping since my usual shipping options are not in the dropdown.
Topic

Can't list error: ID# e3c90de4-50cd-4af8-985c-e4b62200e222.

itsjustme ·
None of my scheduled listing are uploading and anything I try to schedule errors out. Aggravated!!!
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Can't list getting error message ID# 5cff91c9-95c0-4d4d-9faa-25da6a4c469a.

itsjustme ·
I have been trying for the last five minutes to list and I keep getting the following error message ID# 5cff91c9-95c0-4d4d-9faa-25da6a4c469a. Then I have to upload the pic again and try again. Vicious cycle. Anyone else?
Topic

Can't list - here we go again

womandi ·
Finally, I get all my pics done and I have two hours that I have time to list....but CAN'T. Already lost two whole descriptions back to back, due to the site timing out on me. Gives me this error message: We apologize for the inconvenience. Due to the high volume of requests at this time, your request took longer than expected to process. Please retry your request again. If you continue to receive this error, please contact technical support referencing ID#...
Topic

Can't list items - blocked by error message on last on list

ruffisrascal ·
Hi, this is probably a simple one but it is stopping my listings by clogging up the pipe!! On my scheduled listing list, the last item shows the following error message "Ebay Unknown We are unable to confirm this listing. Please check your MyEbay page to confirm if the listing posted" This item actually posted to eBay at the correct time. With this I cannot reschedule the new items I want to list. Can I just check this item and press "Cancel Post" or will this action take the listing off...
Topic

can't list new error message

itsjustme ·
new error message: You must have a feedback score of at least 0 to list fixed price items. allowed me to update my score (well over 1000) and still can't list
Topic

Can't list or edit

itsjustme ·
Error: An error has occurred during the processing of your request. Please try again or file a support case if this problem continues. ugh!
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Can't List - Says I Owe eBay $ - But I Don't!

underbedtoys ·
I keep getting an API error that my eBay account is past due, but I have checked several times since and it isn't! My balance right now is zero, has been for an hour, and all of my listings are failing to list - even AFTER refreshing my token!! Now I'm going to miss my damn Sunday ending window. Not. A. Happy. Camper.
Topic

Can't list, zip code error

skatty ·
Hi I'm new and need help please! I have writen my first listing bt when I go to list it on ebay it defaults and a red message saying zip code comes up at the top near where I select Ebay UK but I can't find anywhere n the whole site to ammend by putting my zip code in! Sorry I hope that makes sense and thanks for any help in advance, Katt.
Topic

Can't Load Additional Pictures

soapier ·
Hi I'm trying add additional pictures to my listings and at the bottom of the page it's saying error on page. Help! Linda
Topic

Can't Log In

night ·
Is anyone else having any problems? When I tried to log in tonight I keeping getting "An error has occurred during the processing of your request. Please try again or file a support case if this problem continues" Is it me or auctiva? Thanks
Topic

Can't log in all of a sudden

womandi ·
Hi, I wrote customer service this a.m. - they finally replied to me at 1:45 (my time, EST). Ever since they emailed me all of a sudden I'm logged out, and can't log back in! Did they lock me out? I never log out or get logged out and IF I do, I can always log in. I think they must have locked me out for ???? why??? This is what I wrote them: Hi, Now ever since you wrote me I can't log in. (I never logged out!) What happened all of a sudden? Is it because I complained? Error An error occured...
Topic

Can't log in...just me?

kbalona ·
When I try to log in I get an error...An error has occurred during the processing of your request. Please try again or file a support case if this problem continues....I filed a support case but I'm wondering, is this just me or is everyone having trouble?
Topic

Can't log into my account!

glitz ·
Is Auctiva experiencing problems this morning? I keep getting the message: An error occured while accessing your account. Please try to log in again. If the problem persists, please contact customer support. So I did...now I wait...not good!
Topic

Can't login!

pugg206cc ·
Hi there, evrytime I try to lgin I kepp getting this message 'An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.' Can someone please help. Many thanks, Sam.
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